Meridian Legal
Refund Policy
Last updated: July 5, 2026
All sales final · No monetary refunds · Free replacement if your order does not arrive or arrives defective
Our Replacement Guarantee
We do not issue monetary refunds. Instead, every order is backed by a replacement guarantee. If your order does not arrive, or it arrives defective or damaged, we will send a replacement at no cost to you.
Email support@meridianresearchllc.net with your order number, and a photo of the packaging for any damage, and we will get a replacement out to you, typically within one business day. This is the remedy we provide in place of a refund.
This guarantee does not cover orders seized, refused, or held by customs or regulatory authorities, which are your responsibility as described in our Shipping Policy.
1. No Monetary Refunds
All sales are final. Meridian Research does not issue cash refunds, credits, or exchanges. If there is a problem with your order, the replacement guarantee above is how we make it right.
We do not issue monetary refunds for:
- Orders where the customer changes their mind after purchase.
- Orders that were opened, used, or partially used.
- Orders delayed by the carrier but ultimately delivered.
- Orders seized or refused by customs or regulatory authorities.
2. No Returns
We do not accept returned merchandise under any circumstances. Do not send products back — returned packages will not be accepted and no credit will be issued. Due to the research-grade and perishable nature of our products, we cannot accept, restock, or resell any returned item.
3. Why All Sales Are Final
Research-grade peptides and biological compounds are perishable, temperature-sensitive, and subject to strict chain-of-custody requirements. Once a compound leaves our facility, we cannot verify that it has been stored, handled, or transported in a manner consistent with its research-grade specification. For the integrity of our product line and the safety of future customers, no returned product will be accepted.
4. Before You File a Dispute
If something is wrong with your order, contact us first at support@meridianresearchllc.net and we will make it right with a replacement under the guarantee above. Please give us the chance to resolve it before opening a dispute with your bank or payment provider, so we can sort it out quickly for you.
5. Order Cancellations
Orders cannot be cancelled once placed. Our fulfillment process begins immediately upon order confirmation. If you contact us before your order ships and we are able to halt fulfillment at our discretion, we may issue a store credit — this is not a guarantee and is entirely at our discretion.
6. Payments
Payments are processed through third-party payment services such as PayPal, Venmo, and Cash App. We never store your card or bank details. If you have any questions about a charge, contact us at support@meridianresearchllc.net.
7. Contact
Questions about an order or charge: support@meridianresearchllc.net
For research use only · Not for human or animal consumption · Not for therapeutic, diagnostic, or preventive use · Must be 21+